Our solutions

Align action with strategy, goals, and resources.

At Connor Bates, our success depends on your ability to execute effectively during chaotic times. This philosophy drives the way we work, keeping us focused on the big picture even while we roll up our sleeves to help you get things done.

For each client and unique situation, we tailor our services to address their most critical challenges while creating a framework for growth — energizing teams around a common vision, goals, and metrics, while equipping people to pursue those goals and grow professionally. Our cross-disciplinary approach combines a real-world strategic and tactical planning process, customer-focused research, management coaching and consultation with a hands-on approach to execution.

Our approach

Connor Bates' approach is based on deep, proprietary client relationships. There is no boilerplate. This level of trust lets us probe more deeply and create optimal solutions given each client’s goals, culture, resources, and market dynamics. Our ability to work with senior executives, business and technical management, corporate and field staff ensures that the deliverables of every engagement are applied as broadly as possible to maximize results.

We collaborate with you to get things done

We become an active member of your team — an experienced partner who is prepared to contribute at whatever level is required to help you sustain your vision across the market-facing areas of your business. We’re experts at bringing clarity and focus to fast-paced environments, providing just enough structure to ensure objectives are met plus the flexibility to shift gears in response to changing priorities.

We provide deeply proprietary insights and support

We’re known for delivering immediate, tangible value to our client relationships. From day one, we focus all of our industry, technology, and customer experience on helping you create an optimal — and sustainable — approach to the market given your organization, resources, and goals.

We transfer our knowledge and experience

Building your team's capacity for growth is an integral part of every engagement. They'll benefit from the lessons we’ve learned in working with companies like yours that are leading change in their industry.

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Our action-oriented process & methods

We recognize that business doesn't stop while you create a plan or conduct research. To help clients meet time lines and budgets, Connor Bates often takes on the project management role. As an active member of your team, we help structure the work and the deliverables to ensure actionable results.

Our professionals collaborate with your team to assess opportunities, set a clear strategic direction, plan for action, and execute in line with your goals and resources.  We create opportunities for continuous business process improvement while you take the time to do things right.

Assess growth opportunities

Combine an unfiltered internal and external assessment with our 20 years of experience for an out-of-the-box view of your opportunity to go to market , own the market or grow new markets for your products and services — as well as the optimal way for your company to pursue each opportunity.

Examples of our services include:

  • 360° opportunity assessments
  • Customer, channel, market segmentations
  • Customer-focused Competitive Insights™
  • Customer-focused sales win-loss analysis
  • Targeted Market Insights™ proprietary research

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Set strategic direction

Energize your executive and management teams around a shared vision and set the foundation for growth. Establish a strategic plan with relevant, meaningful goals and metrics, then equip your people to pursue those goals effectively.

Examples of our services include:

  • Strategic planning process and facilitation
  • Team formation, vision, and values
  • Proprietary Customer Insights™
  • Quick scans or applied research into industry, technology, and market landscape

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Plan for action

Link your plan and coach your team to execute actionable, results-oriented programs in market and customer development, channel development, professional services, sales, and product and corporate communications.

Examples of our services include:

  • Corporate, product, and service positioning and launch
  • Business development programs
  • Customer and channel advisory group formation
  • Marketing communications strategies and programs
  • Business development strategies
  • Channel development strategies and programs

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Execute

As a strategic services partner, we roll up our sleeves to help you execute your plans and programs. Along the way, we help establish a repeatable process for prioritizing issues, planning highly focused actions in line with resources and goals, and carrying them to successful outcomes. We work with your team to ensure that actions are aligned with the strategy over time.

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success story
"Connor Bates' business-facilitation process helps you understand the strategic import of your decisions and what the best course of action is. They are a true business partner."

Senior VP Sales and Professional Services, Healthcare information technology client

 

"Connor Bates brings a process that can be leveraged across segments and across business units."

Director of Business Development, Digital display firm